Celebrating Fish & Chips
We understand the importance of allergen management in providing safe and enjoyable meals for all our customers. Allergen awareness is a top priority for us, particularly given the nature of our operations in our shops.
While we take great care in our food preparation and handling processes, we operate in an environment that uses a wide variety of ingredients. As such, there is always a risk of cross-contamination, and we cannot guarantee that any of our dishes are completely allergen-free except from our GF dishes which contain gluten at a level of no more than 20 parts per million (ppm) gluten.
We work closely with our suppliers to ensure we receive comprehensive, up-to-date information about the ingredients we use. This helps us stay informed and vigilant in identifying potential allergens.
To support this, our locations use Allergen & Recipe Cards to ensure the accuracy of our allergen information and to track any changes in supplier specifications.
Information about the 14 major allergens, as legally recognised, is available in-store and on our website. For any specific concerns - especially regarding allergens beyond the listed 14 - we encourage you to speak to a manager during your visit or contact our Head Office at: hello@frasersfishandchips.co.uk
Fraser's Penzance Allergen Chart
Fraser's Helston Allergen Chart
We are proud to be accredited by Coeliac UK, and to be able to offer Gluten Free meals 7 days a week in Penzance. 6 days (Mon - Sat) in Helston. This means we can offer a safe and delicious gluten-free dining experience for our customers with Coeliac disease or Gluten Sensitivity. To cater for a wider audience, Our Gluten free options only contain Fish, Molluscs and Sulphites from the 14 declarable allergens.
We have a dedicated frying range exclusively for preparing gluten-free dishes. This ensures that our gluten-free fish and chips are cooked in a completely gluten-free environment, eliminating the risk of cross-contamination with gluten-containing ingredients.
Our team follows detailed procedures designed specifically for our gluten-free preparation and cooking processes. These procedures are in place to ensure consistency and safety in every gluten-free meal we serve.
Our teams undergo training in gluten-free handling and preparation. This training is vital to maintaining the integrity of our gluten-free offerings and ensuring the safety of our customers.
We encourage you to speak directly with a manager during your visit or contact us with any questions or concerns at: hello@frasersfishandchips.co.uk
We are committed to offering Vegetarian and Vegan options where possible. It’s important to note that offered veggie and vegan options may not necessarily be ‘free-from’ due to manufacturer ingredients and the cross-contact possibility in the fryer, so please be sure to ask or speak to a member of staff if you have allergies or food sensitivities.
Where possible, we aim to offer meat alternatives like our meat free Veggie sausages or our Quorn nuggets. It is important to note however that due to the layout of our shops, this may mean that some vegetarian or vegan items may come into contact or proximity with non-vegetarian or vegan foods.
For the most up to date information, we advise you to speak directly with one of our team or contact us at: hello@frasersfishandchips.co.uk